Product

What materials are Luvin sinks made of?

Luvin sinks are manufactured from high-quality 304 stainless steel with durable 16, 18, and 20-gauge thickness options. They are available in classic stainless steel, as well as black and gold PVD finishes, delivering long-lasting performance and a modern, premium appearance.

How can I install a Luvin sink

Each Luvin sink comes with a detailed installation guide included in the product package, providing clear steps for proper setup. Additionally, installation instructions for every model are available on our website, ensuring that homeowners and professionals can easily access the information needed for a smooth and accurate installation.

What types of installation do Luvin sinks support?

Luvin sinks are designed to accommodate a variety of installation styles, including undermount, topmount, and dual-mount configurations. This flexibility allows homeowners and professionals to choose the best setup for their kitchen layout, ensuring both functionality and a modern aesthetic.

What accessories are included with the sink?

Each Luvin sink comes as a full-accessory package that includes a wooden cutting board, stainless steel roll mat, PVD roll mat, single-bowl grid, double-bowl grid, stainless steel strainer, PVD strainer, wooden colander, rubber colander, stainless steel cup rinser, and PVD cup rinser. This complete set ensures enhanced functionality and a fully equipped sink experience.

Do Luvin products come with a warranty?

Yes. All Luvin sinks are backed by a limited warranty that covers manufacturing defects and ensures long-lasting performance. Our warranty reflects our commitment to quality and customer satisfaction. For full details, please refer to our warranty  or contact our support team.

Shopping & Delivery

How can I buy Luvin products?

Luvin products are not sold directly through the website. The “Where to Buy” page provides guidance to authorized retail stores and online sellers that carry Luvin sinks. Both local physical stores and reputable online platforms are listed to ensure convenient access to the products.

Does Luvin provide after-sales services?

Luvin offers comprehensive after-sales services to ensure long-term customer satisfaction. Support includes guidance on installation, assistance with product issues, and resolution of any concerns during the warranty period. These services are designed to provide a smooth ownership experience and reliable ongoing support for all customers.

What standards and certifications does Luvin follow?

Luvin adheres to strict quality and safety standards to ensure all products meet regulatory requirements in Canada and North America. This includes compliance with certifications such as cUPC , reflecting the company’s commitment to reliable performance, durability, and customer safety.

How does Luvin ensure customer satisfaction?

Luvin ensures customer satisfaction through dedicated support, timely responses to inquiries, and efficient handling of any issues or complaints. Continuous attention to product quality, clear communication, and professional service contribute to a positive ownership experience for all customers.

How can I contact the Luvin team?

You can reach us via the contact form on our website, our official email, or our customer support phone number listed in the “Contact Us” section.